Redcar and Cleveland Direct Payments Support Service

DAD provides a direct payment and employer support service to Redcar and Cleveland.

DAD Centre for Independent Living can provide a range of high quality support to people who use direct payments.  As a local organisation working across the Tees Valley we are able to provide a personalised service which is valued by the people we support.

We can provide a range of support including; payroll, high quality information and guidance for people who are new to a direct payment and also a managed account service which provides support to manage your payments and provide monitoring information to the local authority.  We can also help with recruitment and any ongoing information and guidance you may need.  

Visit our home page here Direct Payments home page where you will find comprehensive information on the support we can offer and also a range of useful information and guidance.  If you would like further information on the support we can offer you please contact 01325 489999 or email Please see the other links below which you may find useful.

Please click here if you would like to search the PA (Personal Assistant) Register

Please click here if you would like to apply to the PA (Personal Assistant) Register

Skills for Care have guides available which you can view on their website.  Click here to view Being An Individual Employer and here for Being a Personal Assistant.

DAD Direct Payment Support Service Payroll dates for 2024/2025 Redcar and Cleveland

Date to report hours by 12pm Personal Assistant Pay Date
15.04.24 19.04.24
13.05.24 17.05.24
10.06.24 14.06.24
08.07.24 12.07.24
05.08.24 09.08.24
02.09.24 06.09.24
30.09.24 04.10.24
28.10.24 01.11.24
25.11.24 29.11.24
18.12.24 (due to BH) 27.12.24
20.01.24 24.01.24
17.02.24 21.02.24
17.03.24 21.03.24

It is important that you send us your timesheets with the hours that your personal assistant has worked on the above dates to ensure your payroll is processed in time. Please remember to tell us about any holiday, sick pay or leavers at each payroll.  You can contact with your hours before the date due.  We would always endeavour to provide you with a courtesy call as a prompt, however it is important that you do not rely on this service as we cannot guarantee we will be in a position to provide this every payroll.

1. Email:

2. Leave a message on 01325 360524 leaving your name and contact number so that we can call you to verify the hours and obtain your timesheet.

We will send your payroll details to you by the Friday of payroll week.  

Please note if you receive your payroll details from us before this and choose to pay your personal assistant early, please make them aware that this is not their normal pay day, as there may be occasions when we are only able to get payroll details to you by the Friday.


How you can support us

As a local organisation we very much rely on the support of our local community. We support over 2,000 people every year to have greater choice and control and remove the barriers that disabled adults and children experience in their everyday lives. But we need YOUR help.

Click here to find out how you can support us

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