Direct Payments Support Service across the region

Man sitting in a wheel chair with the sea and clear blue skys behind Image above is of a Man sitting in a wheel chair with the sea and clear blue skys behind

What is direct payment?

Direct Payments give you the opportunity to make more of the decisions, which affect your life and be in control of your own care arrangements.

Male hand holding onto a support with a hand on top of his Image above is of a Male hand holding onto a support with a hand on top of his

How we can help?

and view our PA Register

We can also provide the support described below for people who pay for their own support, live outside of Darlington, or receive a personal health budget. We will work with you to determine what support you need, and provide you with a cost based on your individual requirements.

Visually impaired man walking across a road with a white stick and support from a woman Image above is of a visually impaired man walking across a road with a white stick and support from a woman

Being an employer
 

Becoming an employer and employing your own staff directly usually gives you the most control over your assistance, but it also gives you responsibilities under the law.

Elderly lady being help up to her walking support frame Image above is of an Elderly lady being help up to her walking support frame

What is a Personal Assistant?

and apply for PA Register

A PA is a personal assistant or support worker who provides assistance to a disabled person in day-to-day living. There is no one single job description, as no one person’s needs are the exactly the same.

PA talking to their patient Image above is of an PA talking to their patient

Personal Assistant Vacancies

For PA vacancies please follow the find out more link below.

Direct Payment Support Service supporting people across the regions

Are you living in Darlington, Co Durham, Middlesbrough or Redcar and Cleveland?  DAD can provide a range of high quality support to help you manage your Direct Payment.  We will work with your social worker to determine the level of support you need. 

For those who privately fund their support, or use a Personal Health Budget, we will work with you to determine the support you need and create a tailored service.

If you don’t live in one of those regions please contact us.

Our Services Include

Are you a Personal Assistant looking for work?

Do you want to join our PA Register?

Direct payments explained...in 6 easy steps

Step 1 Image above is of a yellow circle with the number 1 inside

Your social worker/care manager should discuss the option of getting Direct Payments with you when you go through your supported self assessment questionnaire. If they don’t, or if you are already receiving services, you can ask about using Direct Payments or get in contact with the DAD Direct Payment Support Service.

Step 2 Image above is of a yellow circle with the number 2 inside

Once it is established that you are eligible and you are creating your support plan DAD can give you initial information and advice on how Direct Payments work.  Your social worker/care manager can refer you to the DAD Direct Payment Support Service or you can contact us directly.  You will be assigned a Independent Living Advisor/Lead Worker who will meet with you to further explain Direct Payments and give you relevant information to make sure you understand how the process works.

Step 3 Image above is of a yellow circle with the number 3 inside

If you decide you want to use a Direct Payment your care manager/co-coordinator will discuss what support you may need both to get started and on an on-going basis.  Extra funding will be included in your Direct Payment to cover the cost of this support.

Step 4 Image above is of a yellow circle with the number 4 inside

If you are using DAD’s support we will work with you and your care manager/co-ordinator to agree a start date, support you to open a bank account and sort out the relevant paperwork.  If you are looking to employ your own personal assistant’s we will offer support to advertise, recruit and set up payroll.

We will also support you to understand what documents you need to keep which will be required by the local authority for monitoring purposes.  Each Direct Payment user has a named Lead Worker, who has knowledge of their Direct Payment and how it is being used.  This gives consistency of support.

Please visit Becoming an employer.

Alternatively you can go on to set up your Direct Payment without DAD’s support, you will need to contact your Care Manager for further guidance.

Step 5 Image above is of a yellow circle with the number 5 inside

A start date is agreed with your social worker/care manager and when everything is set up your Direct Payment will go into your account every 4 weeks/or other agreed interval.  As part of the agreement to use a Direct Payment you will be required to submit quarterly monitoring information. Please refer to fact sheet 2 - What documents you need to keep.

Step 6 Image above is of a yellow circle with the number 6 inside

Use your Direct Payment to meet your needs, knowing that help and advice is a phone call away.

Please visit DAD’s Direct Payment Support Service fact sheets.

 

How you can support us

As a local organisation we very much rely on the support of our local community, and continue to support people flexibly to have greater choice and control and remove the barriers that disabled people and children experience in their everyday lives. We support over 2,000 people every year.  But we need your help.

Click here to find out how you can support us

 
Return to top of Page