Coronavirus (Covid19) 

DAD have rapidly adapted to ensure we are here for the many disabled people who are having difficulties or isolated.  We have support over 500 people during COVID.  If you would like to donate to our work please follow this link.

 Support we can offer include:

A Keeping People Connected Project across Darlington and Co Durham for People with a learning impairment and autism.

Keeping People Connected


A dedicated monitored closed face book page to support people during COVD. Please contact us if you would like to access.


A help line for disabled people and carers including supporting people to understand government guidance.


A help line for people who use Direct Payment including a PPE collection and delivery service for people who use personal assistants.


Well being calls for people who are struggling or isolated during this time.

Helpline Number:  01325 489999 or 01325 360524


Please check the Government website for the latest Covid19 updates


Test and Trace: 


Essential workers: book your test:

Care home workers: book your test:

How to take a swab test and where to send samples:


We have put together some useful general information on Coronavirus below.

What is Coronavirus?

COVID-19 or Coronavirus is a new illness that has infected many people around the world.

If you have it, you may have a fever (high temperature) and a cough. In some cases this can get worse and become severe pneumonia (a chest infection) causing shortness of breath and breathing difficulties. If you have a long term health condition, are older, or have a weakened immune system, Coronavirus can be much more serious.

Government Guidelines -

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly
  • Do not leave home if you or anyone in your household has symptoms.

What if I have Coronavirus symptoms?

The advice below is from the NHS Coronavirus website. This advice may change, particularly if you are at high risk of getting seriously ill with Coronavirus.

Stay at home for 7 days, if you live alone, if you have either: a high temperature a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital if your symptoms are mild and you can be looked after at home. You do not need to contact 111 to tell them you’re staying at home. If you feel seriously unwell you can use the NHS 111 online Coronavirus service. 

Use this service if:

  • you feel you cannot cope with your symptoms at home and you feel you are getting worse and not better
  • your symptoms do not get better after 7 days
  • If you live with family members and anyone has the above symptoms you must self isolate for 14 days.

Only call 111 if you cannot get help online.

What can you do to help?

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin straight away
  • Wash your hands with soap and water – use hand sanitiser gel (with an alcohol content of at least 60%) if soap and water are not available
  • Stay away from people who are unwell If you are aged over 70, have a long-term health condition or a weakened immune system, stay away from other people
  • Look out for support available in your local community, in many places people are offering to support those who are self-isolating.

We will try to give further information about what’s available locally in the near future.

Advice for personal assistants and people with caring responsibilities

Below are links to advice for the care sector, whilst not specific for Direct Payment Employers it may be useful guidance in relation to Personal Assistants.

Government advice on Coronavirus for supported living and home care: website

Advice on Coronavirus for carers; Carers UK

Advice on Coronavirus:  NHS

Department for Education helpline 0800 046 8687 (8am to 6pm, Monday to Friday)



How you can support us

As a local organisation we very much rely on the support of our local community, and continue to support people flexibly to have greater choice and control and remove the barriers that disabled people and children experience in their everyday lives. We support over 2,000 people every year.  But we need your help.

Click here to find out how you can support us

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