Volunteer Project Privacy Statement


Darlington Association on Disability is a user led disability organisation which is a registered charity (registered charity number 1125848) and a company limited by guarantee (company number 6688735). We provide a range of support and services for disabled people and carers in Darlington, Teesside and surrounding areas.
The following privacy information is for people who are a volunteer in DAD’s Volunteer Project.

Why privacy information is important?

We have always protected people’s data very carefully; however recent changes to Data Protection legislation means that we have to give you information about how we process your personal data and how we are meeting our duties under the Data Protection Act 2018 and the EU General Data Protection Regulations 2016.

It is important that you understand what personal information you give to us or what we collect. It is also important that you understand what we do with this information and in what circumstances we may share it with other agencies. Your data will only be used by DAD to provide the necessary information and support that we agree with you. It will also be used to collate anonymous statistics which the funders of our services require for example how many people use the service.

What data do we collect about you and your child?

  • Contact information - name, address, contact numbers, email address
  • Date of birth
  • A pen picture of you, your interests and hobbies
  • Access needs
  • Impairment information
  • Emergency contact details
  • Reference details
  • Equal Opportunities monitoring information
  • Photographs and video clips (specific consent will be obtained for the use of photographs and video clips)
  • If you volunteer with DAD’s children’s and young people’s service further details are required including, a declaration of health and a suitability questionnaire

What is the legal basis for processing the data?

Data Protection allows us to only store and use your information where we have a legal basis to do so as described in the General Data Protection Regulations 2016.

As part of volunteering, it is necessary to use your personal information outlined above to enable us to ensure that the application process is adhered to, that you are placed in a volunteering role that you have the skills to do, to ensure that DAD provides appropriate training and supervision and that the correct details for you and your emergency contact are stored throughout your time as a volunteer with DAD. The Volunteer Project uses your information because we have a Legitimate Reason to do so. We will only use your data in ways which you would reasonably expect us to and for the reason it was obtained.

If any of your personal circumstances change (e.g. name, address or emergency contact etc.) you must inform us and provide accurate information. 

Will the data be shared with any third parties?

The personal data we hold about you will not be shared with anyone outside of DAD without your prior consent.

In addition there may be exceptional circumstances when we are legally obliged to share your information by law which includes the prevention of fraud, a crime or where someone is at risk.

How is data stored and for how long?

We store your data securely in a manner that ensures only necessary and authorised DAD personnel are able to access it. This includes restricted passwords and encryption for electronic data and locked storage for paper based records.

We will keep your information for only as long as necessary and based on DAD retention policy. This means we will keep your information while you are using our services and for 7 years after stopping using the service.  Some information will need to be kept for longer periods if it relates to health and safety, medication administration and behavior support.

What rights does the data subject have?

You have the right to access the information we hold about you and the right to request that your data is deleted and removed from our records.

You can do this by contacting Judith Gledhill at

Darlington Association on Disability
1P Enterprise House
Valley Street North
or email Judith Gledhill

Ongoing review of privacy information

We will regularly review the privacy information we provide to you and keep you updated through our website, bulletins and when our staff support you.  We will be continually updating our website with information regarding your rights under Data Protection. 


How you can support us

As a local organisation we very much rely on the support of our local community, and continue to support people flexibly to have greater choice and control and remove the barriers that disabled people and children experience in their everyday lives. We support over 2,000 people every year.  But we need your help.

Click here to find out how you can support us

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