Darlington Association on Disability Logo showing the letters D.A.D. breaking through a wallDarlington Association
on Disability
Centre for Independent Living

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Equal Access to Information and Advice

This Project, which includes the Information Service, aims to ensure that disabled people and carers have equality of access to high quality information and advice about their rights. The project is supported through funding from the Big Lottery Fund.

The Project offers support to enable disabled people and carers (including parent carers and young disabled people under 25 years), to make informed choices and increase independence by:

• Providing direct information and advice about disability rights..

• Delivering accessible, age appropriate and targeted information and advice.

• Improving access to services and rights based information.

• Advising and improving the understanding of local Council staff about disability issues when developing policy and procedure.

• Improving the knowledge and skills of advisors and front line workers to be able to deliver quality advice services to disabled people.

Disabled People and Carers

If you think you are being treated unfairly or you think you are being discriminated against, or experiencing harassment, the project can support you with information and advice about your rights and options.

You can find out more about your rights as a disabled person, carer or parent of a disabled child through workshops, themed meetings and local roadshows.

Information and advice is free and confidential and tailored to meet your needs. We can also:

• Provide one to one advice and support.

• Offer opportunities to share your concerns with others and help make local services better.

• Come and present to your group or organisation.


Training and advice is available on disability equality, anti-discrimination legislation and making rights information accessible.

Information Guides

The project produces information about disability rights. The following guides are available:

• A brief guide to disability in the Equality Act 2010

• When a person is a disabled person under the Equality Act 2010

• Carers’ rights: the Equality Act 2010

Advice and Information Service delivery statement

DAD provides comprehensive and up to date disability information and advice on options available to disabled people and carers. The organisation makes every effort to ensure that the information it provides is accurate, up to date, relevant and as comprehensive as possible.

DAD recognises its dual role in providing both its own services and information about other services. DAD is committed however to promoting independence and choice. For this reason DAD will always endeavour to provide people with information about a range of options, and will not seek only to promote its own services where others may be available. DAD recognises that disabled people and carers have a right to choose between services and have appropriate information to make the best possible decisions.

To this end, DAD will make available information about the services and support available from other providers through its advice services and newsletters. DAD is unable to recommend other services but will provide people with the widest possible range of choices.


We welcome enquiries by telephone, e-mail, fax or in person. Home visits can sometimes be arranged. You are very welcome to drop in or to make an appointment with the Information and Advice Officer.

Equal Access to Information and Advice Project
Darlington Association on Disability
20-22 Horsemarket
Tel 01325 489999
Fax 01325 488188
Email equalaccess@darlingtondisability.org

Big Lottery Fund Logo with text saying: Supported by the National Lottery through the Big Lottery Fund